GDPR Compliance & Privacy Policy

Welcome to CoolComfortPro!

We are committed to safeguarding your privacy and ensuring that your personal data is protected and handled in compliance with the General Data Protection Regulation (GDPR) of the European Union. Below, we explain how we collect, store, and process your personal information when you visit our website or make a purchase.

1. Data We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Your name, email address, phone number, shipping address, and billing information.

  • Payment Information: When making a purchase, payment details (e.g., credit card information) are securely processed by trusted third-party payment processors.

  • Usage Data: Information regarding how you interact with our website, such as browsing history, product views, and IP address.

2. Why We Collect Your Data

We collect your personal data for the following purposes:

  • To process your orders and deliver the products to you.

  • To improve the user experience on our website.

  • To communicate with you regarding your orders, shipping, and customer service inquiries.

  • To send promotional emails or special offers (you may opt-out at any time).

3. How We Protect Your Data

We implement security measures to protect your personal data. These include encryption, secure servers, and restricted access to authorized personnel only.

4. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccuracies in your personal data.

  • Right to Erasure: You may request that we delete your personal data in certain circumstances (the "right to be forgotten").

  • Right to Restrict Processing: You can request to limit how we process your personal data.

  • Right to Data Portability: You can request to receive your data in a commonly used, machine-readable format and transfer it to another service.

  • Right to Object: You have the right to object to certain types of data processing, including direct marketing.

5. Consent

By continuing to use our website and making a purchase, you consent to our collection and use of your personal data as outlined in this GDPR policy. You may withdraw your consent at any time by contacting us at service@coolcomfortpro.com.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law.

7. Third-Party Processors

We work with trusted third-party service providers for payment processing, shipping, and email communications. These third parties are obligated to handle your data in accordance with GDPR and other relevant data protection laws.

8. Contact Us

If you have any questions regarding our GDPR compliance or wish to exercise your rights, please contact us at: